Loyalty card app

Support

Every sixth cut is on the house.

How the card works

• After each paid haircut, open the Card tab and show your code. Your barber scans it and your card gets a punch.
• Five punches earn a free haircut. When your card is full, tap Redeem my free haircut and show the code. Your barber confirms, and your card starts again.
• Punches never expire. Rewards are valid at Barber AA, 1522 Lakewood Rd W.

Common questions

My punch didn't appear. Check you're connected to the internet. Codes change every minute and each can only be used once, so if the scan failed, ask your barber to scan the new code on your screen.

"Already punched". Only one punch is allowed per visit, so a second scan within 30 minutes is turned down. That's to stop accidental double scans.

My phone is flat. Your barber can find your card by name, phone or email, but a punch needs the code from your app. Add your phone number under Profile → Edit to make you easier to find.

I signed in a different way and my card is empty. Sign out and sign in the way you did the first time (Apple, Google or email). If the app says you already have an account, follow its steps and it will connect both sign-in methods to the same card.

I can't sign in with email. Use Forgot password? on the sign-in screen to reset it.

Deleting your account

In the app, go to Profile → Delete account. Deletion is permanent: your punches and any unused free haircut are lost. See our Privacy Policy for details.